Refund, delivery and cancellation policy
How refunds, delivery, cancellations and promotions work for every purchase made through our checkouts.
Last updated: November 12, 2026
1. Refunds
You can ask for a full refund within 30 days of the purchase date, for any reason.
To ask for it, write to support@elevatenextproject.com from the email address you used to buy, or include it in your message. We confirm the refund within 24 hours.
Refunds go back to the original payment method. Depending on your bank, they take 5 to 10 business days to appear. Add-ons and post-purchase offers are separate items and can be refunded on their own.
2. Before opening a dispute
Please contact us before disputing a charge with your bank: we answer within 24 hours and it is the fastest way to get your money back.
3. Delivery
All our products are digital and nothing is shipped physically, so there are no shipping costs.
Delivery method: a secure download link by email.
Delivery time: instantly after payment.
Delivery is immediate: as soon as the payment is confirmed you receive an email with a secure link to download or access your purchase, and the confirmation page also shows how to access it.
If the email does not arrive within one hour, check your spam or promotions folder, then write to us and we will send it again.
4. Cancellation
All purchases are one-time payments: there are no subscriptions and no recurring charges, so there is nothing to cancel after you buy.
Post-purchase offers are only charged if you accept them. If you change your mind about an order, write to us within 30 days and we will cancel it and refund you.
5. Eligibility and restrictions
You must be at least 18 years old and legally able to enter into a contract to make a purchase. Purchases are for personal use.
We reserve the right to refuse or cancel an order where we suspect fraud, the use of someone else's payment method or a breach of our terms; in that case the amount charged is refunded.
6. Promotions and limited-time offers
Discounts, crossed-out prices, countdown timers, optional add-ons ("add to your order") and offers shown after payment are limited-time promotions. The price you pay is always the one displayed at checkout when you confirm, in the currency shown.
Promotions cannot be combined unless stated otherwise, may end without notice and do not apply retroactively to earlier purchases. Included bonuses have no cash value and are not refunded separately.
7. Contact
ELEVATE NEXT PROJECT LLC, 1057 NW 136TH AVE, MIAMI, FL 33182, US.
Email: support@elevatenextproject.com · Phone: +16452418504. We reply within 24 hours.